Training Webinar: Help Seeker Profiles

Training Webinar: Help Seeker Profiles

Part I - Help Seeker Profiles

During this training we will begin to learn about the Help Seeker Profile feature, including:
  1. What are Profiles?
  2. Repeat vs Non-Repeat Profiles
  3. How to Create a Profile
  4. How to Edit/Update profile
Note, the recording for this training will be available shortly. 


Part II - Managing Help Seeker Profiles

During this training we will cover in depth how to use the following tools in the Help Seeker Profile feature:
  1. Profile Management Tool
  2. Merging Profiles Tool
  3. Locking Profiles
  4. Profile History of Changes
  5. Profile Search/View Auditing
  6. Profile Reports


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