Documenting Interactions with Contact Forms - Part I During this training, participants will learn how to use the Contact Forms in their iCarol system to document the interactions they are having, including: Creating a Contact Form Saving a Contact ...
During this training, participants will learn: what reports and charts are available on the Analysis tab in Statistics how to filter reports how to use the ranked bar chart how to use call content filters how to export data, and specifically, contact ...
During this training, participants will learn about: Part I - Overview of Contact Form Version Settings Contact form settings found on the Calls tab in Admin Tools definitions of Categories, Groups and Fields editing/managing contact forms Category, ...
You may want to use one or all of these Knowledge Base articles below to help you learn how to document and manage your contact record forms, and to help you develop processes to train your users to follow. Please sign into iCarol before selecting ...
The Public Web Form feature allows you to offer an additional method of contact to your organization. Website visitors complete a Public Web Form that when submitted pushes information directly into your iCarol system. This feature seamlessly ...