1. If the profile is set to "Hide" then only the first name, two letters of the last name, and alias name are displayed throughout iCarol, and any non-Admins/non-Supervisors cannot view any further profile details.
   
2. If the profile is set to "Share" then the first name, alias name, phone number(s) and shift preferences are displayed in the initial user list and when others click on the profile all information inside the profile tab, contact tab and skills and achievement tab will be displayed.
   

Administrative Settings to Share/Hide Vol-Staff Profile Information

1. Emergency contact details
   
2. Email address
   
3. Physical address
   
4. Last name
   
5. Phone numbers
   
6. Shift information
   
7. Birthday
   
8. Skills and achievements (if applicable)
   

1. Vols and Staff:
   
1. "Allow people to specify an alias for calls and chats" setting enables the Alias field in Vols-Staff profiles and when an Alias is entered in a profile, the Alias will appear in parenthesis, in addition to the Vols-Staff First and Last Name throughout iCarol
   
2. "Only show alias (not real names) in statistics" setting should only be enabled if an Alias is entered for all users in your system, as Statistics will only display the Alias and never display the Vols-Staff First and Last Name
   
3. "Only show alias (not real names) in system emails" setting should only be enabled if an Alias is entered for all users in your system, as system emails will only use the Alias and never use the Vols-Staff First and Last Name
2. Shifts:
   
1. "Show alias, instead of full first and last name" setting should only be enabled if an Alias is entered for all users in your system, as the Shifts area will only use the Alias and never use the Vols-Staff First and Last Name
3. Contacts & Profiles:
   
1. "Show Vols-Staff' alias, instead of real name" setting should only be enabled if an Alias is entered for all users in your system, as Contact Records and Help Seeker Profiles will only use the Alias and never use the Vols-Staff First and Last Name

1. The worker may select 'My profile' or an Admin may click the worker's Name on the Vols & Staff list.
2. Click 'Edit'
3. Enter an 'Alias' name.
4. Click 'Save'.
   

Available User Settings

1. Only Admins have access to the Admin Tools.
2. There are more settings that affect each person individually, inside each User Profile.

1. Indicate if you want to turn on the use of aliases
2. Indicate if you want alias to show in statistics instead of real names
3. Indicate if you want alias to show in system emails (instead of real names)
   

1. Turn on/off use of photos.
2. Indicate if photos should be made visible from uncertified computers
3. Indicate who should be able to view photos (which security levels)
   

1. Indicate if all or only preferred phone numbers should show in the list of users on the main Vols and Staff page.
   

1. Indicate if you want users to have the option to share/hide their user profile information from others.
2. Define if the initial default setting on "share/hide option" should be share or hide.
   

1. Allows you to hide various components of all of your user profiles from being seen by anyone who does not have Admin or Supervisor security in iCarol. These settings will be enforced even when the privacy setting ("You may share my info...") is chosen in a profile.
   

1. Click on "Admin Tool" on the left hand menu.
2. To see all settings, ensure that the drop down selection shows "show all settings" instead of just "show standard settings".
3. Click on "Vols and Staff" tab.
4. Make your changes. Please click on blue question marks (?) to learn more about each setting.
5. Click on "Save all settings" button near the top of the page.