Training Webinar: Security Enhancement

Training Webinar: Security Enhancement

During this training participants will learn:
  • Password Reset Policy
  • Self-service password resetting options
  • Administrator password reset options
  • Support Team's role in password resets
  • Automatic timeout enhancement



    • Related Articles

    • Training Webinar: Security Best Practices:

      During this training participants will learn: Password reset Inactivation volunteers/staff Settings to support security Reporting to support security Certification and Restrictions Shredding How to submit tickets with PII/PHI
    • Training Webinar: Managing Remote Teams

      During this webinar, participants share their thoughts and ideas about what is working and what isn’t regarding remote working, including the following topics: Management's role in remote work success Policies Setting expectations Technology/Security ...
    • Training Webinar: Follow-ups

      In today's training you will learn: What is the Follow-up Activity feature How to enable and customize Scheduling Follow-ups (Manual / Automated) Completing Follow-ups New enhancement to Follow-ups (Complete Related forms from the follow up activity)
    • Training Webinar: Live Chat Enhancements

      In todays training you will learn: New Live Chat enhancement New Chat Widget Overview How to switch to the new widget How to configure the new widget How to test the new widget
    • Training Webinar: Statistics Part 1

      This training will cover: Analysis Calls Follow -up Outbound Calls Staff-Volunteer Shifts Resources Messaging Outreach Security