Popular Articles
iCarol Help Center
What is the iCarol Help Center? The iCarol Help Center offers access to: Knowledge Base: a collection of help articles and video tutorials to assist in learning and using iCarol Community: a place to share tips and tricks and ask and answer questions ...
Training Webinar: Help Center Deep Dive
During this training participants will learn: What is the Help Center Support Tickets Knowledge Base and Training Plans Community Additional Support Options
New Vol-Staff: Create, Edit Users
How to create new users: To create a new user, 1. Click on “Add User” from the Action Bar 2. A new empty volunteer-staff record will be created, complete all required fields along with any optional ones your organization is also using. Once entered. ...
SMS/Text Notifications
Enable SMS/Text Notifications to Users After the SMS/Text Notifications to Vols-Staff feature is enabled in your system, notifications can be sent automatically from iCarol directly to a user's cell phone. To enable the SMS/Text Notifications to ...
Attachments and Storage Space
Additional Storage Space for Attachments Your iCarol system comes with 1 GB of storage for attachments, which can be added to the following areas of iCarol: Contact records, including Public Web forms Help Seeker Profiles Resource records News items ...