Documenting Interactions with Contact Forms - Part I During this training, participants will learn how to use the Contact Forms in their iCarol system to document the interactions they are having, including: Creating a Contact Form Saving a Contact ...
The information in this training plan is meant to be reviewed by your organization, and used as guidance on what should be included in your individualized training materials created for your users when learning how to use iCarol. Using the Knowledge ...
Managing Resources - Part I - Resource Database Overview This session will be the first in a series on Managing Resources. Part one will focus on understanding what a resource database is, with an emphasis on Resource Structure in iCarol and an ...
Training Plan: Automated Verification of Resources The information in this training plan is meant to be reviewed by your organization, and used as guidance on what should be included in your individualized training materials created for your users ...
Advanced Resources Search - Query Language The Query Language is an advanced search system that allows a logged in user of iCarol to refine search results by looking for specific values in resource record fields. iCarol Admins can turn on this ...