New Shifts: Unregister Volunteers and Staff from Shifts

How to unregister vols-staff from Shifts

Users may need to unregister for a shift, or be unregistered from a repeating assignment of shifts for any number of reasons. The following is true when unregistering users from shifts:

1. if a user is registered for a repeating assignment of shifts, only advanced users can unregister the user from the repeating assignment
   
2. depending on your system settings, basic users can unregister for shifts themselves a certain number of days before the shift is scheduled to occur
   

Important Note: In 2024, iCarol released an update to the Shifts feature within iCarol. This update includes a mobile responsive design, modernized and simplified workflows, and enhancements for filtering and viewing the Shift Calendar. iCarol Support is working with individual customers to upgrade their Shifts to the new functionality. The instructions below are specific to the Shifts upgrade. If your iCarol system has not yet been upgraded, please view the legacy Shifts knowledge base articles

 Unregister from a Shift

Based on Shift calendar settings, users may request to unregister from a Shift they were previously assigned to or that they signed up for.

To unregister from a shift (when available):

1. Log into iCarol as a user with access to Shifts
   
2. Click on “Shifts” from the left menu
   
3. Navigate to and/or apply any filters to find the desired Shift
   
4. Click on the displayed Shift to open the Shift Details view
   
5. Click on  “Unregister” button
   
6. If the Shift start time is soon, you may be asked to “Confirm”

 

Control the amount of time before a shift that users are able to unregister

By default, users can remove themselves from any shift to which they are assigned. You may wish to prevent people from being able to do this if the shift is going to occur within a certain time frame.

To set the amount of time before a shift that users can unregister, complete the following steps:

1. As an Admin level user, click 'Admin Tools' in your left side menu
2. Click the 'Shifts' tab
3. Under the section named 'Signing up and substitutions' select the desired number of days, including 'anytime' or 'never' from the drop-down list before 'or more before shift, person can unregister’
4. Click the 'Save all settings' button
   

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