History of Changes to Contact Records

History of Changes to Contact Records

Depending on the settings configured in your system, users can edit Contact Records, as sometimes you may need to make changes to a record after it's submitted, or delete records in case it was submitted by mistake.

Whenever you make a change to your Contact Records, who, when and what change was made will be added to the History of Changes automatically. You can view the history of changes by navigating to the view or edit page of the submitted Contact Record, and clicking on “History of changes to this Contact Record” which will open a panel with change history details, as shown in the screenshot below:



History of Changes to Contact Records Data Export File

The Contact Record Standard Data Export files includes a history of changes file with the same information shown in the link above. See the Standard Data Export Knowledge Base for more information.

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