What is PRD 2.0?

What is PRD 2.0?

What is PRD 2.0

PRD 2.0 is still in development. If you have questions or feedback about the existing functionality of the feature, have a designated Support Contact submit a ticket with your questions or feedback. Subscribe to the iCarol blog and watch the iCarol dashboard for updates about continued development. 

Public Resource Directory 2.0 (PRD 2.0) is an upgrade from PRD 1.0. It is a modern, mobile responsive online resource directory that supports public users to find helpful services, including the following features: 
  1. Guided Search Manager that allows your Resource Specialists to bypass web developers and instead build a guided, graphical search right within the PRD
  2. Expanded customization around the look and feel of the PRD using Cascading Style Sheets (CSS) that allow you to blend the search seamlessly into your website with highly granular control over things like font sizes types and colors, background color, logo integration, and more
  3. Mobile responsive functionality, delivering a mobile-friendly experience that rivals that of costlier mobile apps and accommodating the many individuals using their mobile phones or other handheld devices as their primary means of accessing the internet
  4. Intuitive geographic searching that is easy for your visitors to use. They can simply begin typing in their known geographic location, be it zip/postal code, city, county, or state/province, to produce results that are relevant to their location
  5. Meaningful search results that improve your clients’ outcomes over what they’d likely experience if they tried to search for helpful resources on their own via a regular internet search engine
When you subscribe to PRD 2.0, a subscription to PRD 1.0 is also included, so you have access to both versions and can choose which one you wish to use.

This feature may have an additional cost associated with it. If your organization is interested in enabling this feature, then a designated Support Contact from your organization can go to 'Help' in the left side menu and submit a ticket to request more information.


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